It is very important that the Glo Pal Light Up Cubes are removed from liquid and dried when not in use. Typically, removing the Pals from liquid, giving them a quick shake, and setting them out to dry will help increase the lifespan of the Pals. However, here are some more important tips:
First, turn the lights off when bath/play time is over and check to see if there is any light still coming from the Pals after they have been removed from liquid
- If the Glo Pal Light Up Cube does not turn off completely when removed from water, blow through the small slots below the top and bottom of the Pal's face. This should dry off the liquid activation sensor.
- Place the Pals on their side after removed from liquid. This will help them to dry more quickly.
- Bath bombs, bath salts, excess soaps and shampoos can interfere with the Pal's liquid activation and cause the Pals to stay on when removed from water. If you have a stubborn Pal that still doesn't want to turn off, run this Pal under warm water and then try again to blow through the slots of the Glo Pal to get it to turn off.
- If the Pal doesn't turn off after these steps, chances are that the Pal has been damaged. Please reach out to our team (support@glopals.com) and we will work with you to resolve this issue.
Please read through the rest of our FAQ's for other answers relating to longevity.